Saouda

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Activity overview

Latest activity by Saouda
  • Saouda created an article,

    Why can't I select expedited shipping on my order?

    Orders containing the following items are not eligible for expedited delivery: Feelin Thirsty  Glow The Extra Mile  So Rich, So Fresh    The U.S. Department of Transportation restricts air shipme...

  • Saouda created an article,

    How much is shipping?

    Destination Standard Delivery* FedEx 2-Day Service FedEx Standard Overnight Continental U.S., Alaska, Hawaii Orders up to $35 $6.95 $15.00 $25.00 Orders of $35 or more ...

  • Saouda created an article,

    Do you ship internationally?

    We’re sorry, at this time we do not ship to destinations outside of the United States. View our complete shipping policy here

  • Saouda created an article,

    What is the processing time?

    HOLIDAY SHIPPING NOTICE This holiday season experts are predicting record online order volume and shipping delays due to worldwide supply chain disruptions. Rest assured, we will work tirelessly t...

  • Saouda created an article,

    What is your shipping policy?

    HOLIDAY SHIPPING NOTICE This holiday season experts are predicting record online order volume and shipping delays due to worldwide supply chain disruptions. Rest assured, we will work tirelessly t...

  • Saouda created an article,

    When can I expect my refund?

    Upon inspection and approval of your return, we will refund your purchase using the original payment method, excluding shipping charges. Please allow up to twenty business days from the time your r...

  • Saouda created an article,

    Should I return my damaged product?

    If damage occurred to your order during shipment, please contact us immediately at help@twisthair.com or by calling 833-TWIST-ON (833-894-7866) Monday – Friday, 9am-5pm EST. Have your order number ...

  • Saouda created an article,

    Are shipping charges refundable?

    We regret that we are unable to refund your original shipping charges unless the return was the result of our error. View our complete shipping policy here  

  • Saouda created an article,

    What is your return policy?

    TwistHair.com offers a 30-day, money-back, satisfaction guarantee on all of its products. If you are not completely satisfied for any reason, simply return your product as described below within 30...

  • Saouda created a post,

    What is the community?

    The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...