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Shipping

Shipping policy questions

HOLIDAY SHIPPING

This holiday season experts are predicting record online order volume and shipping delays due to carrier bandwidth. We will work tirelessly to keep your favorites in stock and process all orders as quickly as possible. We will provide tracking inform

What is your shipping policy?

FedEx Ground is Twist’s standard delivery service. FedEx Ground service is currently available for delivery to residential addresses in the 48 contiguous United States, Alaska, Hawaii, Puerto Rico, U.S. Territories, and to U.S. Post Office Boxes and

WHAT IS THE PROCESSING TIME?

Orders are processed Monday to Friday, 8 am – 5 pm Eastern Standard Time. Orders received by 9 am are shipped by the next business day. Note that the estimated delivery times below include order processing time. FedEx Ground Service. 2-8 business day

How much is shipping?

Continental U.S., Alaska, Hawaii. $6.95. $15.00. $25.00. View our complete shipping policy here

WHY CAN'T I SELECT EXPEDITED SHIPPING ON MY ORDER?

Feelin Thirsty. Glow The Extra Mile. So Rich, So Fresh. The U.S. Department of Transportation restricts air shipments of items that could contribute to a fire or other mishap on board an aircraft. These items must be shipped by ground-only transport.

DO YOU SHIP INTERNATIONALLY?

We’re sorry, but at this time we do not ship to destinations outside of the United States. View our complete shipping policy here