twist return policy
TwistHair.com offers a 30-day, money-back, satisfaction guarantee on all of its products. If you are not completely satisfied for any reason, simply return your product as described below within 30 days of the original order delivery date. Products p
Upon inspection and approval of your return, we will refund your purchase using the original payment method, excluding shipping charges. Please allow up to twenty business days from the time your return is received for the merchandise return credit t
If damage occurred to your order during shipment, please contact us immediately at [email protected] or by calling 833-TWIST-ON (833-894-7866) Monday – Friday, 9 am-5 pm EST. Have your order number or the email address and telephone number associate
We regret that we are unable to refund your original shipping charges unless the return was the result of our error. View our complete shipping policy here